How to delete your account in the app
- Open the app and go to the Profile tab.
- Tap Delete account.
- A confirmation warns that deletion is permanent — if you are the sole owner of an organisation, your organisation and all its members' accounts will also be deleted.
- Enter your current password and confirm.
What is deleted
Your profile and account details, your search history and any photos you uploaded for photo search,
your viewing history, likes and saves; any subscription is cancelled. If you are the sole owner of an
organisation, the organisation and its data are deleted too.
What is retained
-
"Clear search history". This permanently deletes your
search records, including any uploaded photos, from our systems. You can also delete individual
items from your recent searches the same way.
-
Invitation records. Records of invitations, including
invited email addresses, are deleted 90 days after the invitation is
accepted, expires or is revoked. Opt-out records are kept for longer, so a purged address stays
suppressed if it's invited again.
-
Account deletion is different. Deleting your account
does permanently delete your own search records and photos.
